Frequently Asked Questions

Frequently Asked Questions will be updated based on common challenges MHPs experience. Check here regularly for answers to common questions about MOQA.

Q: I want to participate in MOQA, but I don’t know how to get started. What should I do?

A: You’ve come to the right place! Review the materials on this webpage to get an idea of what MOQA is, or contact Samantha Spangler ( or Jennifer Susskind ( to set up a call to discuss how to participate in MOQA.

Q: What is the time frame for collecting MOQA SP and SDR data?

A: MOQA is currently collecting SP and SDR data for FY19-20. Participant and program data should be collected from July 1, 2019 through June 30, 2020.


Q: What is the deadline for submitting FY19-20 data to CIBHS?

A: CIBHS is working with DHCS on deadlines for FY19-20 MOQA SP and SDR data, but we expect data to be due to CIBHS by September 30, 2020. Please contact Samantha Spangler at if you need TA to submit your data.

Q: I’m preparing my data to submit to CIBHS, but I need some technical assistance to make sure I submit things correctly. Who should I contact?

A: Contact Samantha Spangler ( or Jennifer Susskind ( to set up a call for technical assistance.



Q: I submitted my MOQA data through Survey Gizmo. How do I access my data?

A: Contact Samantha Spangler at to get an extract of your data in Excel format.

Q: Can I use the MOQA surveys to collect data outside of the pilot period?

A: Yes! You can use the MOQA data collection tools to collect data at any time, but only data for activities between January 1, 2019 and June 30, 2019 will be included in the pilot MOQA SP and SDR reports. Data collected from July 1, 2019 through June 30, 2020 will be included in FY 2019-20 reports. 

Q: Are counties required to collect MOQA data and submit it to CIBHS for inclusion in statewide MOQA reports?

A: No, participation in MOQA is not required. However, MOQA provides a unique opportunity for counties to shape the way outcomes data is collected and reported in California, and the more counties who participate, the better!

Q: Regulations only require us to submit aggregate outcome and demographic data. Why does MOQA ask us to submit data on individual participants?

A: Recording and submitting data on individual participants with demographic data linked to outcome data allows for more comprehensive data analysis and reporting. It allows us to aggregate data more accurately across counties and programs and facilitates additional analyses into questions of health equity (i.e., are certain programs more effective for certain demographic populations?). If you have questions about how to record and submit individual-level data, contact Samantha Spangler ( or Jennifer Susskind ( to set up a call for technical assistance.

Q: We serve a lot of participants in our SP and SDR training programs each year. Is there a way to minimize the amount of data we have to enter by hand?

A: Yes. CIBHS recommends that you share a link to the online questionnaires to your program participants at the end of the session so that participants with computers or smart phones can enter their own data and county staff won’t need to transcribe data from paper forms. Paper surveys can also be made available for participants who prefer another language or cannot access the electronic surveys, and CIBHS can help you merge the data.

Q: Are MOQA surveys appropriate for all ages?

A: Yes! The MOQA surveys are appropriate for all ages, and participants can select “Not Applicable” for any survey item they feel does not apply to them. In addition, PEI regulations do not require MHPs to report gender identity, sexual orientation, and veteran status for individuals under age 12, so those questions may be omitted or left blank for programs targeting children.

Q: We use similar but different surveys for participants in our SP and SDR programs. Can we still participate in MOQA?

A: Yes! You can submit data collected via different survey tools using the MOQA Program Data Reporting Template. However, to be included in the statewide analysis of MOQA participant data, you must use the exact wording and answer choices in the MOQA survey tools. Data collected via other tools will be reviewed and reported in aggregate only.

Q: Are you still accepting feedback on the MOQA data collection tools?

A: Yes, we are always interested in feedback on the MOQA data collection tools. However, to ensure data validity, any changes to the surveys will be made at the end of the current data collection period.