Frequently Asked Questions will be updated based on common
challenges MHPs experience. Check here regularly for answers to
common questions about MOQA.
Q: I want to participate in MOQA, but I don’t know how to
get started. What should I do?
A: You’ve come to the right place! Review the
materials on this webpage to get an idea of what MOQA is, or
contact Samantha Spangler (firstname.lastname@example.org) or Jennifer
to set up a call to discuss how to participate in MOQA.
Q: What is the time frame for collecting MOQA SP and SDR
A: MOQA is currently collecting SP and SDR data
for FY19-20. Participant and program data should be collected
from July 1, 2019 through June 30, 2020.
Q: What is the deadline for submitting FY19-20 data to
A: CIBHS is working with DHCS on deadlines
for FY19-20 MOQA SP and SDR data, but we expect data to
be due to CIBHS by September 30, 2020. Please contact
Samantha Spangler at email@example.com if you need
TA to submit your data.
Q: I’m preparing my data to submit to CIBHS, but I need
some technical assistance to make sure I submit things correctly.
Who should I contact?
Q: I submitted my MOQA data through Survey Gizmo. How do
I access my data?
A: Contact Samantha Spangler at firstname.lastname@example.org to get an
extract of your data in Excel format.
Q: Can I use the MOQA surveys to collect data outside of
the pilot period?
A: Yes! You can use the MOQA data collection
tools to collect data at any time, but only data for activities
between January 1, 2019 and June 30, 2019 will be included in the
pilot MOQA SP and SDR reports. Data collected from July 1, 2019
through June 30, 2020 will be included in FY 2019-20
Q: Are counties required to collect MOQA data and submit
it to CIBHS for inclusion in statewide MOQA reports?
A: No, participation in MOQA is not required.
However, MOQA provides a unique opportunity for counties to shape
the way outcomes data is collected and reported in California,
and the more counties who participate, the better!
Q: Regulations only require us to submit aggregate
outcome and demographic data. Why does MOQA ask us to submit data
on individual participants?
A: Recording and submitting data on individual
participants with demographic data linked to outcome data allows
for more comprehensive data analysis and reporting. It allows us
to aggregate data more accurately across counties and programs
and facilitates additional analyses into questions of health
equity (i.e., are certain programs more effective for certain
demographic populations?). If you have questions about how to
record and submit individual-level data, contact Samantha
Spangler (email@example.com) or Jennifer
to set up a call for technical assistance.
Q: We serve a lot of participants in our SP and SDR
training programs each year. Is there a way to minimize the
amount of data we have to enter by hand?
A: Yes. CIBHS recommends that you share a link
to the online questionnaires to your program participants at the
end of the session so that participants with computers or smart
phones can enter their own data and county staff won’t need to
transcribe data from paper forms. Paper surveys can also be made
available for participants who prefer another language or cannot
access the electronic surveys, and CIBHS can help you merge the
Q: Are MOQA surveys appropriate for all ages?
A: Yes! The MOQA surveys are appropriate for all
ages, and participants can select “Not Applicable” for any survey
item they feel does not apply to them. In addition, PEI
regulations do not require MHPs to report gender identity, sexual
orientation, and veteran status for individuals under age 12, so
those questions may be omitted or left blank for programs
Q: We use similar but different surveys for participants
in our SP and SDR programs. Can we still participate in
A: Yes! You can submit data collected via
different survey tools using the MOQA Program Data Reporting
Template. However, to be included in the statewide analysis of
MOQA participant data, you must use the exact wording and answer
choices in the MOQA survey tools. Data collected via other tools
will be reviewed and reported in aggregate only.
Q: Are you still accepting feedback on the MOQA data
A: Yes, we are always interested in feedback on
the MOQA data collection tools. However, to ensure data validity,
any changes to the surveys will be made at the end of the current
data collection period.